Exciting changes are here!

San Ysidro Health is currently transitioning to a new computer system called Epic. Learn more about this exciting transition below.

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Our new computer system will help us...

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Provide better care

Our new system offers better tools for our care teams and improves how we communicate with our local care partners. Several other local healthcare providers - including Scripps Health, UCSD Health, Kaiser Permanente, and Rady Children's Hospital - use the same system!

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Keep you healthier and happier

Our new system is shown to improve patient safety and lead to better health outcomes for patients. Providers rate this system the highest of any electronic medical record in the country!

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Improve your overall patient experience

As a patient, you'll have more tools to manage your health and take care of your family. Epic will make it easier for you to talk with your care team, support loved ones, and engage in your care.

IMPROVEMENTS IN PROGRESS!

During this transition period, you should not see any major changes in our clinics or day center locations, however, beginning on April 1st, wait times may be slightly longer than usual.

For our patients...

Frequently Asked Questions

What is Epic?
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Epic is an award-winning, industry-best software for patient care. This computer system is used by several other local healthcare providers like Scripps Health, UCSD Health, Kaiser Permanente, Sharp, and Rady Children's Hospital.

Why is San Diego PACE transitioning to a new system?
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Our new system will allow us to provider better care, keep our participants healthier and happier, and improve the overall participant experience. This system has been shown to improve communication, patient safety, health outcomes, and more!

After the transition is complete, we will have the ability to better communication with our pharmacy, our care partners in the area, and more. This will improve how care is coordinated by San Diego PACE.

Is my health information safe during this transition?
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Yes. Your health information is always safe with San Diego PACE. In fact, our new system has several advanced security features that will maintain the highest level of security for your health record.