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General Project Information

What is Epic?

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Why is San Ysidro Health transitioning to Epic?

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When will the transition to Epic happen?

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What is HealthLINK?

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Who will contribute to the implementation of Epic?

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Is the target Go-Live date in mid-October realistic?

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Project Participation & Governance

Who are the members of the project team?

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Who will be a part of the governance team?

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If staff members have not already been included on the project and/or governance team(s), are there ways they can support?

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Where can staff members send questions and share feedback related to the EPIC transition?

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PACE

Will San Diego PACE’s transition to Epic follow the same timeline as the rest of the organization?

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If you test out of Epic training, will PACE-specific training still be provided/available?

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Training

When will training take place? Who will get trained?

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Will there be an opportunity to be trained as a superuser? How will super users be selected?

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Will all clinic locations have a super user?

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Can Clinic Services Managers be considered as candidates to be super users?

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How are we making sure that super user selection does not take away key individuals from their duties at their respective locations?

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System Build & Functionality

Will previous provider notes, labs, and studies be available on Epic?

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Will there be changes in provider productivity/scheduling during go-live?

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Are we considering having an RFID log-in badge available as part of the implementation planning?

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Will individual provider smartphrases be carried over from NextGen into Epic?

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Will providers be able to log directly back into NextGen after Go-Live?

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Can we refer patients who are frequently hospitalized or admitted to local SNFs to the HCBA Waiver Program?

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With Epic, will we be able to change appointment times based on the type of patient the provider is seeing?

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Will there be a chance for unique disciplines to have input on Epic templates for assessments or care plans?

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Will Epic have an immunotherapy module?

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Will we have tablets that patients can use for the check-in process or for other questionnaires during visits?

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Providers have been experiencing some slowness with loading times in NextGen.

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How are we making sure that super user selection does not take away key individuals from their duties at their respective locations?

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IT Support & Reporting

Will there still be support available from IT for San Ysidro Health’s current applications?

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How should staff members go about requesting NextGen reports during the Epic implementation process?

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What will happen to CAB meetings during the Epic implementation?

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Miscellaneous

Are we implementing Epic or Epic OCHIN?

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Featured

Resources

Project Roadmap

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View Project Roadmap
FAQs

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All-Staff

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Providers

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Managers

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San Diego, CA 92173

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